375ml White Enamel Mugs - Pack of Six

Unfortunately, I cannot recommend this company. I had never ordered from them or even heard from them, but decided to take the gamble. Unfortunately, I was burned and will most definitely not be purchasing from them again. Essentially, the items pictured on their website were of good quality, namely enamel dinnerware with a bright yellow painted trim. What arrived was of poor quality, in that the yellow painted trim was faint so that the black enamel was showing through throughout. I messaged Rinkit to explain and requesting that they cover the cost of the refund, as I was returning due to the items being poor quality and ultimately, not as pictured/described on their website. Their response was that "enamel is not designed to be perfect but is designed to be rustic". Ok, but why then are they picturing enamel that is not rustic, in other words, of a better quality finish on their website? Also, some of the items, albeit the minority, were manufactured to the specification they were pictured, so they were clearly not supposed to be rustic! They also said that they feel they offer it at "a great price", which made me laugh it was so irrelevant. Products purchased online should be sold as pictured. Picturing something of superior quality and then, sending something of inferior quality, is poor form not to mention illegal. In any case, I am now having to pay for the return. So be it. However, their website states that they will debit the Hermes return cost from my refund. However, I am now on the Hermes website who are asking me to pay them directly. I suspect I will be double charged, in which case bring on even more emails.

This is a really gorgeous tableware range. We were when they arrived.

Good price, quickly delivered, good quality mugs - one happy customer!